Frequently Asked Questions
You may read our FAQ before sending us a message.
We use Titanium grade 5 Alloy (TI-6AL-4V ELI), Produced with the most advanced technology (S.L.A) under the highest standards and Quality International, and in addition Anodize Coating- anti-bacterial process.
SLA – Sand-Blasted , Large Grit , Acid – Etched.
Gamma Irradiation, Anodized Coating, Double sterilized tube.
All our Implants are sterilized & sealed, Factory Manufactured, ready to use.
We accept payment with PayPal for your security With 100% buyer protection.
All purchases can be made by credit card, PayPal account is not required, you can also pay as a guest by using your credit card.
We accept also payment transfers by Western Union or Bank transfers.
For that please contact us.
If you don’t find a specific product on Sydent-implants Online Store, try looking for it on our Catalog.
If what you’re looking for isn’t there, please contact us.
Once the payment complete, our system will send to you by email invoice for your order.
Yes, we do accept returns within 30 days for a full refund, please send us an E-mail and return the item (without opening or using, deducting the shipping charges) and the money will be refunded within 7 days from receiving the item back.
Please notice, unsealed package will not be refunded because of the sterilization of the product.
* FREE Registered & Traceable Shipping: up to 25 Business days, usually less
* Express Shipping:
› USA 40$ – up to 4 Business days
› WORLDWIDE 40$ – up to 8 Business days
* FREE Express shipping on orders over 400$
* For urgent delivery, we are offering 2 day Extra Express shipping- 100$, contact us for that.
:: Orders are processed within 1 Business day of receipt payment and order sizes specifications if needed.
:: All orders are shipped with a Delivery Confirmation.
:: You will receive a message with the Tracking Number as soon as your order ships.
:: Duty, Taxes and Forwarding costs (if any) from your country is the sole responsibility of the customer.
:: We are not responsible for packages that are being held in customs;
:: All our shipping methods may take more time to get to destination in some countries. Here me mention approximate delivery timings, based on our internal statistics;
:: In some countries it is NOT possible to track a Registered package once it’s crossed the country border.
You will receive a tracking number and carriers, you may track your order in our site or via postal track and trace service.
We meet all the most stringent standards to create a secure purchasing environment for you.
Payment is secured with SSL Protocol and PCI standard.
*For marketing proposals relating specifically to the website please contact firstname.lastname@example.org for details.
*For large quantity inquiry, please contact us directly for attractive proposal.
*For affiliate inquiries please contact our Customer Services
Please check if the product you are looking for is in our catalog. קישור לקטלוג
Please contact us.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By logging in to your account
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
However, you will still be able to place orders .
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
It’s also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 18 years old.